Shipping Policy
1. Shipping Scope We provide worldwide shipping service, except for regions restricted by international sanctions and export-control rules.
2. Shipping Carriers We mainly cooperate with DHL and FedEx for global delivery. Customers can specify preferred logistics carriers through prior negotiation.
3. Order Processing Time All orders will be processed within 1–3 working days after payment confirmation, subject to real-time stock availability.
4. Estimated Delivery Time The standard international delivery time is 5–12 working days. The delivery time excludes delays caused by customs inspection, customs clearance procedures and local logistics distribution at the destination country.
5. Customs Duties & Taxes All import duties, VAT and customs clearance fees incurred in the destination country shall be fully borne by the buyer. We will declare goods in accordance with international trade standards, and buyers shall be responsible for cooperating with local customs clearance procedures.
6. Order Tracking Once your order ships, a tracking number and official tracking link will be sent to your registered email for real-time logistics inquiry.
7. Shipping Risk & Claims Once the goods are handed over to the logistics carrier, any loss or damage occurring during transit shall be claimed from the logistics provider. We will fully assist customers in providing relevant documents to complete the claim application.