FAQ
Core Product & Order FAQ
1. How do I place an order? Please contact us for inquiry and confirmation before placing an order. Product prices and inventory are subject to real-time market fluctuations, which will be confirmed via our official reply.
2. Are your components original genuine? All drone flight control MCU and passive components we supply are 100% original authentic parts. We conduct strict sampling inspection and professional pre-shipment testing before delivery to effectively reduce product defective risks and ensure product quality.
3. Can I place sample orders? What is the MOQ? Sample orders are fully supported. The minimum order quantity for samples is 5 pieces. The MOQ for bulk orders varies by different part numbers, please contact us via inquiry for confirmation.
4. Do you provide product datasheets? A direct datasheet download button is available on every product detail page. If you fail to find or download the relevant file, please send us a business inquiry for assistance.
5. What shipping methods do you support? How long is the delivery time? We provide global shipping services via official DHL and FedEx channels. The standard international delivery time is 5–12 working days. Delivery delays caused by local customs inspection, policy adjustments or other force majeure factors in the destination country are not included.
6. Can you quote for my UAV project BOM list? Yes, we support professional BOM quotation services for UAV and embedded projects. Please submit your complete BOM file through our official BOM Quotation form, and our team will reply with a detailed quotation within 24 working hours.
7. Export Compliance Notice All electronic components sold on this website comply with international export control regulations. The buyer shall bear full responsibility for the compliance of product end-user and end-use scenarios. All products are strictly prohibited from being used for any military, national defense or weapon-related purposes.
8. What if I receive a defective or wrong item? Please contact our support team within 48 hours after delivery and provide photos/videos as valid proof. We will arrange free replacement or full refund according to the actual situation after verification.